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  • Permissions

Last edited by Andrea Pavlovic Sep 22, 2022
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Permissions

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Permissons

To explain basic permissioning (ignoring worklows), we will use a helpdesk example. This is the basic table structure of our example:

permission_inheritance.png

There are three groups of users:

  • employees
  • customers
  • accounting

The setup designed to make sure customers only see their own tickets, empoyees to have private comments and the accountants to have a set of departments (which are a tree) they are able to do actions for.

In the following text, we will distinguish between "list" and "join" rights. Both are basically "read" rights, but if a user does not have any transitions defined on an entity, a listing of that entity will always return an empty list.

Nevertheless, it may be permitted to be joined to another table which references it, so that an instance can always be retrieved with all it's dependencies. Here, the permission on the main entry basically gets inherited by instances it references.

See [Category] for an example.

Tickets

Apart from read, write and delete actions, there is an additional "set_department" action which will set the value of the cost_bearing_department of a ticket. Here is a quick overview of who can do which action:

             list       join on       write   delete  set_department
------------------------------------------------------------             
employee     all   [private,public]    all     all      -
customer     own   [public]            own     own      -
accounting   all         -              -       -       only own departments
------------------------------------------------------------

Category

The category table has no explicit permission set at all. But, to enable the creating of a ticket, where it is a required field, full read access is granted to anyone who can create tickets:

             list   join on   write   delete  
-----------------------------------            
employee      all    [ticket]   -       -     
customer      all    [ticket]   -       -
accounting     -     [ticket]   -       -       
------------------------------------

Accounting has no direct read access but can still join any category which is being referenced in the ticket table by tickets. This is restricted to those tickets a role has list rights on.

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